Most sites on LUVLE are now 128-bit SSL encrypted.  This means that you will have maximum security when entering your login details. If you are having problems accessing the SSL enabled sites, you may receive the following internet error message:

'The page cannot be displayed'

This probably means that your browser's encryption level requires updating to provide you with 128-bit encryption. Your browser requires a 128-bit encryption level to ensure that you have maximum security when making your payment or accessing personal information.

To Determine Your Encryption Level

Internet Explorer Users:

PC

1. From the top menu, click on Help. For IE7 click on the >> symbol next to the Tools menu and select Help
2. From the drop down menu, select About Internet Explorer.
3. The information displayed for Cipher Strength is the encryption level (i.e. Cipher Strength: 128-bit).
4. If it does not say 128-bit, then you do not have a browser with 128-bit encryption.

Mac

1. Select the Apple menu from the top of the screen.
2. The information displayed for the Cipher Strength is the encryption level.
3. If it does not say 128-bit, then you do not have a browser with 128-bit encryption.

* The latest encryption software can be downloaded free from Microsoft
http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.mspx

Firefox Users:

1. Make sure you are on a page that uses a https URL, as opposed to http.
2. From the toolbar menu, click on the Tools button.
3. Select Page Info from the list.
4. Select the Security tab.
5. If it does not say 128-bit, then you do not have a browser with 128-bit encryption.