The credit control team is responsible for the collection of all debts owed to the University by our students and external customers.
- Issue of reminders
- Payment plan agreements
- Liaison with University's debt collection agency
The credit control team is responsible for opening new customer accounts and providing support and training in raising sales invoices and credit notes on the Univeristy's sales ledger. It is also responsible for the ongoing maintenance of the sales ledger including the matching of cash received to invoices on customer and student accounts.
- Open new customer accounts
- Sales ledger maintenance
- Training and support
- Agresso quick guides
Support, training and management of the University's online webpayments system is provided by the Credit Control team.
Team Leader: Helen Edge - 01524 592262
Assistant: Jo Brown - 01524 594915
Assistant: Donna Power - (maternity leave)
Assistant: Oksana Kotter - 01524 592050
Assistant: Lynn Whittle - 01524 592051 (Mon-Wed & Friday)
Credit Control, B Floor, University House, LA1 4YW
Phone No: 01524 592050
Fax No: 01524 843087
Whilst every effort has been taken to ensure the accuracy of the information in these pages, Finance wishes to emphasise that the contents contained are regularly reviewed and are naturally subject to change from time to time as required. It is the responsibility of the user/reader to check the accuracy of relevant facts with the appropriate department before entering any financial or other commitment based upon them.