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Qualitative Methods Workshops: Discourse studies- the Application of Linguistics Techniques in Management Research
Date: 5 February 2009 Time: 10.00 - 5. 00
Qualitative Methods Workshops:
Discourse studies- the Application of Linguistics Techniques in Management Research
5th-6th February 2009, Lancaster University, Lancaster University Conference Centre, Meeting Room 2.
Thursday 5th February
9.30-10.00 Registration
10.00-10.10 Introduction and Welcome - Aims of the Workshop
10.10-11.45 Using Sociolinguistics for Understanding Workplace Interaction
Celia Roberts
11.45-12.00 Tea and coffee
12.00-1.00 Using Sociolinguistics for Understanding Workplace Interaction
Celia Roberts
1.00-2.00 Lunch
2.00-3.30 How Language works in/for Organisations: Systemic-Functional
Linguistics
Veronika Koller
3.30-3.45 Tea and coffee
3.45-5.00 How Language works in/for Organisations: Systemic-Functional Linguistics
Veronika Koller
Friday 6th February
9.30-10.00 Registration
10.00-10.10 Introduction and Welcome - Aims of the Workshop
10.10-11.45 Applying Discourse Analysis in Organisational Research:
Decision-making Processes in Organisatons
Ruth Wodak
11.45-12.00 Tea and coffee
12.00-1.00 Applying Discourse Analysis in Organisational Research:Decision-making Processes in Organisatons
Ruth Wodak
1.00-2.00 Lunch
2.00-3.30 Using Language as a Customer Relations tool: Strategies for Complaints Management
Gerlinde Mautner
3.30-3.45 Tea and coffee
3.45-5.00 Using Language as a Customer Relations tool: Strategies for Complaints Management
Gerlinde Mautner
The British Academy of Management (BAM) is launching this seminar for the first time, together with discourse analysts and sociolinguists. We expect stimulating synergiesto develop!
There will be a follow-up event on May 29, 2009, in London, for one day which will allow discussing questions and probelms arising from the first workshop!
Contact:
Who can attend: Internal
Further information
Associated staff: Veronika Koller, Michal Krzyzanowski, Ruth Wodak
Associated projects: DYLAN: Language Dynamics and Management of Diversity EU-Sixth-Framework Integrated Project (IP)
Organising departments and research centres: Language, Ideology and Power Group (LIP), Linguistics and English Language
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Faculty of Arts and Social Sciences
Lancaster University
Lancaster LA1 4YD
United Kingdom Tel: +44 (0) 1524 510851
Fax: +44 (0) 1524 510857
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