Faculty of Arts and Social Sciences
Lancaster University

Home
About FASS
- Home page
- Read the Dean's Welcome
- Contact Us
Departments
Departments
- Find departments, websites and department heads.
- Go to Department list
People
Faculty Office
- General Contact information
- Contact Deans, admin, research support, finance and IT staff via the Faculty Office
Find all Academic and Support Staff
Academic Research Interests
- Search for academics by keyword
- View Staff with Keywords
Study Here
Undergraduate Study
- Introduction to undergraduate study
- Studying for a degree
Postgraduate Study
- Introduction to Postgraduate Study
- Go to the Graduate School Website for information about funding, research training, view student profiles etc.
Research
Our Research
Search our Research Database
Publications
- Download publications from Lancaster's Eprints Archive.
See also
- Business and Enterprise
- Knowledge Transfer
Business & Enterprise
Business and Enterprise
See also
- Research
- Knowledge Transfer
News & Events
FASS News
- Keep up-to-date with our News
- View News Archive
FASS Events
- Events in the next 7 days
- Events by Department
- All Forthcoming Events
- Events Archive
Newsletter
- Download Faculty Newsletter
RSS
- Subscribe to our RSS Feed
FASS Intranet
FASS Intranet
- LU Staff only. Policies/guidelines, funding, research support, committees etc.
- Go to FASS Intranet

You are here: Home >

Role of the FASS IT Team

Purpose

The FASS-IT Team's role is to provide an added value service to the Faculty members, building on the support provided by Information Systems Services (ISS). The centralised IT support within FASS should enable closer harmony of faculty departments' IT structure and allow them to benefit from 'savings' of scale. The team will also enable support from ISS to be more focused and sensitive to the issues of departments and individuals.

What We Do

The FASS-IT was formed in May 2001 originally to provide support in Social Sciences. It now provides extended cover to FASS. It is a small group that has a set of complementary skills to provide wide cover, support and advice to Faculty members. The team has strong links to ISS by being part of the User Services Group within ISS.

What We Don't Do

The team apologises but it cannot support personal IT equipment or deal with personal IT issues.

Who We Are

Graeme Hughes - Head of FASS-IT Team

Location: LUTV, Roundhouse, B6
Tel: 510809
E-mail: Graeme

Graeme is Head of the FASS-IT Team and provides software and systems support. He is involved in advice on purchasing and is a member of the Faculty's IT Committee. He also provides cover where possible for the other members of the team.

Rob Griffiths, Andy Taylor, Vince Haworth - Senior Technicians

Location: County South, A5.
Tel: 510800
E-mail: Technicians

Rob, Andy, Vince and David provide hardware and software fault support and also carry out maintenance and installation. They have strong links with the technician team within ISS. Rob also supports the PiNE degree programme in Educational Research.

Alison Sharman - Web Support Officer

Location:Institute for Advanced Studies, County South, C06.
Tel: 510803
E-mail: Alison

Alison provides advice and support for development of web sites and conferencing facilities. Her main interest lies in the development of IT based teaching materials. She has strong links with the Learning Technology Group within CELT.