Graduate School Faculty of Arts and Social Sciences
Faculty Training Programme
Appendix 1 - Lancaster University Good Practice
Disagreement on marking of coursework
Attendance
As a general rule, students are expected to attend all sessions for their taught modules. If a student is unable to attend a teaching session for some reason s/he should contact the lecturer concerned or the Programme Administrator before the session, if possible, to explain why. In the interests of student welfare, a record will be kept of attendance at each session. If a student feels that a particular teaching session(s) is inappropriate to her/his needs s/he should discuss this with the lecturer.
Time-keeping
In order to make the most of the time allocated both lecturers and students are expected to be ready to begin lectures, seminars and tutorials on time.
Absence of a lecturer
Where a lecturer is unable to take a lecture, seminar or tutorial for any reason (including illness) the lecturer concerned (or, if necessary, the Course Convenor) will ensure either that the session is re-scheduled, or, where appropriate, that the content is communicated to students in another way. If a lecturer is absent students will be notified in advance whenever possible.
Coursework
Module tutors will specify what written work is required for each module, including the maximum length and the date by which it must be submitted.
Please note that it is not acceptable to 'recycle' material from other previously submitted assignments. Students should, therefore, ensure that each piece of work is substantially different from all other coursework.
Where possible, module tutors will endeavour to return coursework submitted by the due date to students within a maximum period of six weeks.
Students should note that assessed marks awarded by module convenors on coursework are provisional only. Any final decision on assessed work is at the discretion of the Assessment Review Panel.
Appeals procedure
Students who feel they have been unfairly treated in terms of the granting of extensions or the marking down of late work may appeal to the Course Convenor.
Other matters of concern
The Faculty is committed to providing teaching and academic support of a high quality. If you find this not to be the case in our teaching, you should, in the first instance, raise this with the individual member(s) of staff concerned. If the matter cannot be resolved in this way, you should then raise it with the Course Convenor. If the member of staff with whom you have concerns is the Course Convenor, the matter should be raised with the RTP Director. It is important that students make use of the University's existing channels for resolving difficulties.
Disagreement on marking of coursework
All coursework is marked on a percentage basis. Coursework undertaken as part of a Masters degree (ie credit-bearing) is double marked; coursework not undertaken as part of a Masters degree (ie non-credit-bearing) is single marked. Where a student believes that s/he has cause for complaint about the marking of a piece of written course work, s/he should normally approach the module convenor, who will arrange for the mark agreed by the first and second markers to be communicated to the student. If the student is still not satisfied, the work will normally be sent to the external examiner (this applies to credit-bearing work only).
Recommended reading
Where relevant, lecturers will ensure that recommended reading material is either available in the library or ordered for it, as far as possible. Reading that lecturers consider to be essential will normally be placed on short loan, as far as the library is willing to do this in the light of past experience of student use and of copyright law.
Module and Course evaluation
Students will be asked at the end of each module to complete, anonymously, an evaluation form. The evaluation form and procedure will be reviewed annually and comments from students will be welcomed at any time. Beside this regular evaluation, lecturers welcome direct feedback from individual students on their courses at any stage in the course programme.
Advice and guidance
For general advice and guidance on modules students should contact the Course Director or or module convenors as appropriate.
Useful links
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Graduate School, Faculty of Arts and Social Sciences
Lancaster University
Lancaster LA1 4YD
United Kingdom Tel: 44 0 1524 510880
Fax: 44 0 1524 510857
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