Information Systems Services (ISS) provide IT services to Lancaster University. Services provided include: the campus network, central computing services, software and public access PC Labs.

To contact ISS, please use the Contact Page or to locate an ISS service use the ISS Sitemap or the Index. A number of services are not available on some networks. For more information see: ISS Service Matrix.

If you are searching for a specific member of ISS staff you can find them on this page.

If you wish to comment on any aspect of the service provided by ISS simply complete the feedback form. Please note, this form is not available off campus unless using the VPN service provided by ISS.

Security - passwords expire annually - change your password here.
 

ISS Overview

Details of the services provided by ISS can accessed from this page. Before doing so, please take a look at our Policies Page.

Computer accounts, e-mail & web pages:

• Getting started and Registration

Core Services:

• Computer facilities
• Email
• High Performance Computing
• IP Telephony
• Network
• PC Labs
• Printing
• Residences Network (ResNet)
• Software
• Unix Service
• Windows Service

Learning

• Centre for the Enhancement of Learning and Teaching
• Guides and Leaflets
• ICT Focus
• IT Support
• IT Training
• ISS Newsletters
• Learning Technology Group
• Online Help Services
• Research Support
• Teaching Space PCs
• Video Conferencing

Help

• ISS Service Matrix - list of services & networks.
• IT Consumables
• ISS Service Desk

Projects

• Streaming Media content delivery.
• Disaster Recovery Project

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Last modified: Wednesday, 04-Nov-2009 13:54:49 GMT