Communications at Lancaster University 

Customer Link Service
outlook email Postgraduates Microsoft Exchange Email system for postgraduates - Outlook Web App(OWA) is the default client for accessing your exchange email.
Live at Edu email Undergraduates Live@edu All undergraduates have a Live:edu account.
outlook email Staff Microsoft Exchange Email system for all staff - Outlook 2007 & 2010 are defaults used to access Microsoft Exchange
Email on Mobiles All Push Email Push mail on a mobile device, e.g. Smartphone

Student email has changed.

All undergraduate students at Lancaster University now use Microsoft Live@edu. Login requires your standard University IT account credentials.


Email Security

Spam, Phishing Attacks and Viruses continue to be an issue:

  • Spam - dealing with Spam (and dealing with 'Spam deluges').
  • False Spam - dealing with messages wrongly marked as Spam.
  • Banned File Extensions - list of banned file extensions for attachments.
  • Threat Watch - list of current email Phishes, scams and other threats.
  • Mail List Advice - local distribution list and large group restrictions.

Email Governance
  • Guidance - how to avoid accidental data disclosure.
  • Email Policies - 'Abusive Email' and 'Spam' policies.
  • Code of Conduct - the code of conduct for users of computers at Lancaster University.

Email Conventions and Netiquette

The University has various conventions about writing email messages:


Quota and Busy Mailboxes

About mail 'quotas' and managing a busy mailbox.


Remote Access
  • Home Access - accessing your University email remotely from home and other locations.

Mailing Lists

ISS runs a mail server that enables people to manage their own mailing lists:

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Lancaster University
Bailrigg
LancasterLA1 4YW United Kingdom
+44 (0) 1524 65201