| Customer | Link | Service | |
|---|---|---|---|
 |
New Postgraduates | Microsoft Exchange | Email system for New postgraduates- Outlook Web App(OWA) is the default client for accessing your exchange email. Current post graduates will be transferred to exchange later in the academic year. |
 |
New Undergraduates | Live@edu | All new undergraduates get a live@edu account on arrival and returning undergraduate students are being transferred across to Live@edu. All mailboxes will be transferred to live@edu before the end of the Michaelmas term. |
|
|
Staff | Microsoft Exchange | Current email system for staff - Outlook 2007 & Office 2010 are the defaults used to access Microsoft Exchange |
 |
All | Push Email | Push Mail on a mobile device, e.g. Smartphone |
Student email is Changing!
From the 1st December 2011 the webmail page http://webmail.lancs.ac.uk will offer by default login to the Live@edu mail system. This is controlled by CoSign and you should use your standard University IT account credentials to login.For graduates of the University who left in the summer but need to access their webmail account on unix they should follow the link to the legacy webmail login or go directly to http://legacy-webmail.lancs.ac.uk.
Email Security
Spam, Phishing Attacks and Viruses continue to be an issue:
- Spam - dealing with Spam (and dealing with 'Spam deluges').
- False Spam - dealing with messages wrongly marked as Spam.
- Banned File Extensions - list of banned file extensions for attachments.
- Threat Watch - list of current email Phishes, scams and other threats.
- Mail List Advice - local distribution list and large group restrictions.
Email Governance
- Guidance - how to avoid accidental data disclosure.
- Email Policies - 'Abusive Email' and 'Spam' policies.
- Code of Conduct - the code of conduct for users of computers at Lancaster University.
Email Conventions and Netiquette
The University has various conventions about writing email messages:
- Netiquette - writing good email messages.
- Email Conventions - Lancaster University conventions for writing emails.
Quota and Busy Mailboxes
About mail 'quotas' and managing a busy mailbox.
- Busy Mailbox - managing a busy mailbox.
- Quota Limits - dealing with over-full mailboxes.
Remote Access
- Home Access - accessing your University email remotely from home and other locations.
Mailing Lists
ISS runs a mail server that enables people to manage their own mailing lists:
- Mailing Lists - how to use mailing lists, and restrictions to local distribution lists.
- Majordomo Mailing Lists - the University 'Majordomo' email distribution lists.
©Lancaster University ISS Governance Computer User Agreement Privacy Statement