A Shared Mailbox is a type of Exchange Mailbox that is not associated with any single individual; rather any number of users can be given access so that they can view and reply to emails within it. A unique email address can be associated with the Shared Mailbox so that emails sent to this address go to the Mailbox, rather than to any individual.
Functions of Shared Mailboxes
Many departments find Shared Mailboxes useful for the following:
- Receipt of Applications.
- Support Queries.
- Sharing of email between teams or groups.
- Receiving Feedback.
Applying for a new Shared Mailbox
How to: Apply for a new Shared Mailbox
Access a Mailbox that already exists
How to: Get access to a Shared Mailbox that already exists
Access alongside your personal mailbox in Microsoft Outlook
How to: Access a shared mailbox in Microsoft Outlook
Access in a Web Browser
How to: Access a shared mailbox using a web browser
Access instead of your personal mailbox as your primary mailbox in Microsoft Outlook
How to: Access your Shared Mailbox instead of your personal mailbox in Outlook
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