Computer User Agreement 

Computer User Agreement

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The Computer User Agreement (CUA) forms part of the Rules of the University (pages 36 & 37, Appendix C). As a member of the University you are asked to abide by these rules.

All members of the University have a role to play in the keeping the University's information secure. As part of this process, members of the University are asked to familiarise themselves with the Information Security Policy. Staff at the University are required to undertake the Information Security Training.



What do these rules mean for you?

Your username and password are your own and they should never be shared with others. Doing so will put at risk the integrity and security of University systems and potentially your own work or research too. (CUA A1, A7, A8)

  1. Never share your password with anyone else. It is the key to your account and should be kept secure at all times. You should change it at least once a year.
  2. ISS will never ask you for your password.
  3. You should never need to give your password to colleagues. If you are required to share your work in order to collaborate with others and need help to do this, please contact the ISS Service Desk for advice. You do not need to give your password to others in order to share work.

Your use of any system owned or service provided by the University (e.g. PC Labs, ResNet, PC, laptop and email), must be within the Rules of the University as well as within the JANET acceptable use policy and UK law (CUA A2, A3, A6, A10)

  1. You should not copy or share any material, data or programs that do not belong to you (e.g. copyrighted films or music files, software that is not licensed to you, information that you are not authorised to share, etc.) If you are in any doubt about copyright then seek further information before copying.
  2. You should never use your University IT account for illegal, abusive or threatening purposes such as the creating of indecent material, sending of aggressive emails or ridiculing of others. Some general guidance and advice on what is and is not acceptable is available from the ISS website.
    The terms and conditions of the use of email at Lancaster University can be found by clicking on the appropriate link below
    Staff and Postgraduate email.
    Undergraduate email.
  3. You must adhere to the Data Protection Act when storing personal information about others, (see the Data Protection Overview for further guidance).

You should not deliberately attempt to damage, share or pass to others any University owned equipment, system, software - or information stored on University systems. (CUA A3, A4, A7, A9, A10)

  1. You should never try to gain illegal access (hack) into any computer network or computer related equipment that does not belong to you.
  2. You should leave all computers and IT equipment in good working order when you have finished and not remove any from their location.
  3. Always use up-to-date anti-virus software on any computer that you connect to the University network (you can get a copy of anti-virus software from the ISS Service Desk).

You shouldn’t use the University network, machines or applications for any unauthorized commercial activity (CUA1)

  1. You should not use University IT equipment for personal financial gain, e.g. hosting a web site selling your own goods or services.

You should be aware that access to Lancaster University ICT may be monitored and/or recorded. (CUA A8)

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