When browsing the web, copies of pages you view are stored locally to allow faster access when you return to them.

Copies of pages are also stored by your browser on the PC you are using. If you know that a web page has been changed, but you are not seeing those changes, you need to make sure that you are not viewing a stored copy.

You can refresh the page you are viewing by clicking on the Refresh button in Internet Explorer or the Reload button in some other browsers.

If the page is still not updated, you can try a further refresh by holding down the Ctrl key and pressing F5 in Internet Explorer or holding down the Shift key and clicking the Reload button.

If the page has still not refreshed, you may need to clear the files that have been stored on your computer. In Internet Explorer, click on the Tools menu and select Internet Options.

On the Internet Options window, in the Temporary Internet Files section, click the Delete Files button.
. Having clicked on this button, you will see a list of browsing history actions (Temporary Internet Files, Cookies, History, Form Data and Passwords). Click on the 'Delete Files' button by the ''Temporary Internet Files' option and "Yes" when asked if you are sure you want to delete all temporary internet files.

Finally, close all dialogue boxes and you should return to a refreshed page.

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