Conditions of Service

Before applying to use your computer on the residence network (ResNet), please make sure you have read and agreed to the conditions below and note, the usual rules for the use of University computer systems apply.

1) Physical connection

The University will provide a network data point in your residence room. IP address will be provided by a DHCP server and will be dynamically allocated from a private address range. You must not configure your machine with a static IP address.

The data point shall be a shared segment 10Mb/s Ethernet and shall deliver the services described below. You are the only person permitted to use this datapoint. You may have only one machine connected at any time.

2) Services

This service is provided to allow you access to resources on campus provided by ISS such as printing, central filestore and University e-mail.

There will be access to the World Wide Web via a Proxy Server which will provide access to most, but not necessarily all, web sites.

There is a NAT server available for connecting to some remote services which requires validation prior to use. The NAT server is not a supported service and will be subject to continuous review.

Your machine will not be accessible from off-site for functions other than those permitted by ISS. In particular you must not run any software that operates as a server.

3) Support

The University is not responsible for the maintenance of any privately owned machines connected to the data point, although reasonable assistance will be made available to configure the machine initially, subject to the conditions below.

ISS may be unable to assist with the configuration of machines whose operating systems are not configured to use English. Because machines can use a wide variety of network hardware, ISS can give no guarantees that all machines can be connected to the network. If this is the case, payment will be refunded.

4) Software

ISS will provide information for connecting only machines running Windows 2000/XP. You may use other operating systems provided they implement DHCP, but ISS regrets that no support or information will be available.

5) Termination

ISS reserves the right to terminate your connection without notice should any software or usage of the system compromise security or the operation of computing facilities, or should you breach University regulations or the conditions stated above.

6) Faults

If you have a problem setting up your machine, go to excellent ISS Service Desk in the Learning Zone.

If you have had your machine set up successfully, subsequent network faults should be reported to the Service Desk and will be addressed by ISS during normal office hours.

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