Crumbs

ISS News

Change of Use of Web Proxy Servers

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Use of the University web proxy is now optional - For a number of years, IT users on campus have had to use the web proxy in order to access web content from the Internet. more »
Posted: 21 May 2012


Help Session (drop in)

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Need advice in using Word, Excel, PowerPoint 2007 or 2010? Or it may be that you're struggling with the formatting of your thesis, or need to use pivot tables for analysing data. more »
Posted: 27 March 2012


iLancaster mobile app developments

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iLancaster, the free Lancaster University mobile app, has a new Laundry Rooms feature, and improved Bus Timetables. more »
Posted: 09 May 2012


 

Current Issues Planned Maintenance
WiNet Service

ISS recommends using the more resilient Eduroam network in preference to the Lancaster wireless network. The ISS Service Desk can help with the configuration of wireless clients for Eduroam. More information on the eduroam service is available.


Phishing Reminder

Phishing emails tempt you into sending your personal details to an attacker. In particular, many recent phishing emails refer to email or webmail maintenance and request your details "to complete the upgrade".

ISS will never request your personal details via email, and you should never respond to email requests for your personal details (including your passwords, account details and addresses). If you are in any doubt, call the ISS Service Desk on x10987.


"At Risk" Periods
Tuesdays 07:00 to 09:00 - 'Network at Risk' for JANET and Internet access.
Tuesdays 06:00 to 09:00 - 'Network at Risk' for the University network.
Wednesdays 13:00 to 18:00 - 'Systems at Risk' any University central server could be unavailable for maintenance.

Wherever possible, at least 7 days notice is given of work during the Systems or Network 'at risk' periods.


Please note ISS provide alternative news sources in one location and older news which available in the News Archive.

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