Lancaster University ISS

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Fri 30 Jan - All systems ran without problems

Thu 29 Jan - All systems ran without problems

Wed 28 Jan - New Tool for Reporting PC Faults & New Links in IE

New Tool for Reporting PC Faults

ISS has added a new 'PCInfo' icon on to the Managed XP PC desktop (you may need to reboot to see this icon). Double click on this icon to display information about your PC. Please quote this information when reporting a PC fault to the ISS Service Desk. More Information

New Security Awareness Links in Internet Explorer

The Internet is a useful resource, but it comes with many risks which continue to evolve. ISS has placed four new 'favourite' links in Internet Explorer. The links include 'ISS Threatwatch' and 'Get Safe Online - Government Website'. Follow these links for current information about security threats. More information

Tue 27 Jan - Fylde and Furness network connectivity problems

ISS undertook work to resolve the network connectivity problems users were experiencing in Fylde and Furness. Users continuing to experience problems were asked to contact the ISS Service Desk on extension 10987.

Mon 26 Jan - All systems ran without problems

Sat 24 & Sun 25 Jan - Fylde and Furness Network problems

The network connection to Fylde and Furness failed causing temporary problems for users. Although quickly resolved, further service disruption was created on Sunday whilst a more long term solution was put in place.

Fri 23 Jan - All systems ran without problems

Thu 22 Jan - All systems ran without problems

Wed 21 Jan - All systems ran without problems

Tue 20 Jan - Isolated network problems and ResNet service break

Isolated network problems

The network switch problem affecting users in Fylde and Furness has now been resolved and all services are back to normal.

ResNet service break

There was a short break in the provision of ResNet to parts of Furness and Fylde, but the problem was quickly sorted. Users continuing to experience problems were advised to reboot their computer and in event that did not work, to contact the ISS Service desk on x10987.

Mon 19 Jan - All systems ran without problems

Sat 17 & Sun 18 Jan - Weekend Closure of the Faraday Building

The whole Faraday building was closed over the weekend of 17th and 18th January. Users wishing to user the Faraday A39 or A205 ISS PC labs were advised to use any of the other ISS PC labs.

Fri 16 Jan - All systems ran without problems

Thu 15 Jan - Most systems ran without problems

There was a short break in service at 15:42 in Furness and Fylde ResNet. This is now resolved. If users are still experiencing a problem accessing the network they should reboot their computer.

Wed 14 Jan - All systems ran without problems

Tue 13 Jan - All systems ran without problems

Mon 12 Jan - All systems ran without problems

Fri 09 Jan - All systems ran without problems

Thu 08 Jan - All systems run without problems

Wed 07 Jan - Security Patches

ISS applied security patches to the Exchange Mail System between 15:30 and 17:30 today. Users experienced breaks in services for up to 20 minutes while these patches were applied.

Tue 06 Jan - ResNet system upgrade

During the 'at risk' period, ISS moved the ResNet system to new hardware. During the move, the entirety of ResNet was offline until the work is completed at approximately 9am. Further configuration changes and subsequent restarts of all ResNet equipment resulted in short ResNet service outages throughout the day.

Mon 05 Jan - All systems, including Departmental Filestores, are now fully functional

The departmental filestores, Lancs\Depts\Others and Lancs\Depts\iss, are now operating normally. However, users who may be continuing to experience problems accessing data in these areas are requested to contact the ISS Service Desk on extension 10987.