Lancaster University ISS

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Fri 30 Oct - Intermittent Issues With H: Drive (10-19)

H: Drive users in group numbers 10-19 have been subject to short outages today. ISS will be working over the weekend to alleviate this problem. This work may also create short outages.

Thu 29 Oct - All systems ran without problems

Wed 28 Oct - Intermittent Issues With H: Drive (10-19)

There is an intermittent issue with access to the H: drive for people whose home directories are in the areas 10-19. There may be occasional brief periods of unavailability (under one minute); if you receive an error when trying to access a file please try again after a minute or two. ISS engineers are working with the system vendors to resolve the problem.

Tue 27 Oct - All systems ran without problems

Mon 26 Oct - Internet Explorer 8 upgrade

Windows users need to perform up to three reboots to finalize the Internet Explorer 8 install.

Sat/Sun 24/25 Oct - Internet Explorer 8

Internet Explorer was upgraded from version 7 to version 8 over the weekend of 24th/25th October 2009. In order to complete the process up to three reboots are required.

Fri 23 Oct - Exchange Mailboxes being moved

Exchange mailboxes on BE£ and BE4 are being moved - not much disruption is expected.

Several email threats have arrived - there are warnings in MoTD, Home Page News and MoTD.

Thu 22 Oct - All systems ran without problems

Wed 21 Oct - All systems ran without problems

Tue 20 Oct - All systems ran without problems

Mon 19 Oct - All systems ran without problems

Fri 16 Oct - All systems ran without problems

Thu 15 Oct - All systems ran without problems

Wed 14 Oct - All systems ran without problems

Tue 13 Oct - All systems ran without problems

Mon 12 Oct - All systems ran without problems

Fri 9 Oct - All systems ran without problems

Thu 8 Oct - All systems ran without problems

Central Filestore (H: Drive, Depts) is now stable and fully functional.

Wed 7 Oct - Continuing Problems With Central Filestore

1230 - Central Filestore is currently available for Windows users, but there are continuing problems which are being worked on by ISS and external engineers.

0945 - There are continuing problems with Central Filestore. Windows users should have access while other users e.g. Mac and Unix users, may not be able to access H: Drive and Depts.

Tue 6 Oct - Intermittent issues with Homes1 on H: Drive

1530 - Homes 1 is now accessible, but Homes 2 now has problems.

1250 - there are problems with accessing Homes 1 H: Drive.

Mon 5 Oct - Intermittent issues with Homes1 & Homes2 on H: Drive FIXED

At 1630 on 5/10/2009 the Homes1 and Homes2 H Drive issue was resolved. All users now have full access to the H: Drive network filestore.

Users of Homes1 (areas 00-19) and Homes2 (areas 20-39) on H: Drive are experiencing intermittent problems. ISS is investigating.

Fri 2 Oct - All systems ran without problems

Thu 1 Oct - All systems ran without problems

Green - The New Black and White

ISS have installed new monochrome (black and white) printers throughout the Library. The new printers default to auto duplexing which benefits users in a number of ways.

The new 'Instant On' technology means the first page is printed within 8.5 seconds (from Ready mode). The new printers output at speeds of up to 52 pages per minute with 1,200 x 1,200 dpi resolution. This ensures clean sharp images and text.

Auto duplexing reduces paper usage by approximately 25% and with each side costing only 4.5p (rather than 5p for a singled sided page), users save money too.

All in all, our greenest black and white printers to date.