ISS News - Lancaster University 

Back to main Archive News page. Back to the main ISS News page.


Monday 31st May - University and Bank Holiday

Monday was a University holiday and consequently, no staffed ISS services were available. The ISS Learning Zone was open with entry restricted to card access only.


Fri 28 May - All systems ran without problems

Thu 27 May - All systems ran without problems

Wed 26 May - All systems ran without problems

Tue 25 May - SharePoint Server problems

There were intermittent connectivity problems for a while. These rendered SharePoint inaccessible. The problem was rectified during the early afternoon.

Mon 24 May - Majordomo List Service Outage

Due to unforeseen circumstances resulting from the upgrade of the User Registration Database, the Majordomo list server failed to forward email messages between 14:39 and 15:47.

Failed messages required resending.


Fri 21 May - All systems ran without problems

Thu 20 May - All systems ran without problems

Wed 19 May - All systems ran without problems

Tue 18 May - Emergency Maintenance on ResNet

During the 'Network at Risk' period on Tuesday morning, routine maintenance highlighted a problem requiring immediate attention in order to prevent peak time congestion on ResNet. For that reason, ISS undertook emergency maintenance on the ResNet infrastructure. This essential work commenced at 17:00 and was completed by 17:10. During that time users experienced a very brief service outage.

ResNet validation problems were investigated and quickly resolved by ISS. Affected users were advised to disconnect from the network for a short period before reconnecting. These problems were not linked to the emergency maintenance work mentioned above.

Mon 17 May - All systems ran without problems


Fri 14 May - All systems ran without problems

Thu 13 May - All systems ran without problems

Wed 12 May - All systems ran without problems

Online Assessments and Module Evaluations were unavailable for approximately 1 hour whilst software fixes were applied.

Tue 11 May - All systems ran without problems

Mon 10 May - All systems ran without problems


Sat 08 May - LUVLE Service Outage

One of the LUVLE servers was unavailable from 4.15am to 12.00 noon. ISS were alerted and restored the service as quickly as possible.


Fri 07 May - All systems ran without problems

Thu 06 May - All systems ran without problems

Wed 05 May - All systems ran without problems

Tue 04 May - ResNet connectivity problems

ISS investigated connectivity issues with ResNet. The problem was found and corrected within 30 minutes. Users were advised to restart their computers afterwards.

Mon 03 May - Bank Holiday -

ISS investigated campus network issues. The problem was identified as being caused by a fault in the core network. This was quickly resolved and full connectivity restored.


©Lancaster University   ISS Governance   Computer User Agreement   Privacy & Cookies Notice  

Lancaster University
Bailrigg
LancasterLA1 4YW United Kingdom
+44 (0) 1524 65201