Fri 29 Apr - Mon 02 May - University Holiday.
No problems reported.
Thu 28 Apr - All systems ran without problems.
Wed 27 Apr - All systems ran without problems.
- After a successful trial period, ISS have now turned on the changes to PC security that allow users to lock the PC being used. Should users then forget
to lock the PC, a secure screen saver will become active after a short period thus increasing security of your work and the network. This positive
security upgrade will be initiated overnight tonight.
More information, including short movies on how to keep safe on the network and internet is available online at ISS Security.
- ResNet was unavailable between 07:00 and 09:00 for the 'at risk' period. This affected Bowland, County, Fylde and Furness Colleges.
- The ISS Service Desk was closed from 5.30pm on Monday 18th April until 9am on Tuesday 26th April. During that time, core IT
Services were monitored and ISS staff were be on-hand to deal with any issues as they arose.
The Learning Zone was open as usual during the Easter vacation, although entry was restricted to card access via the doors adjacent to University House.
- Together with Microsoft, ISS engineers have applied software fixes to the Exchange 2010 system, and the problems that were affecting Apple Mail
users are now believed to be fixed.
Users are asked to contact the ISS Service Desk if they are still experiencing problems.
- A number of users were unable to authenticate on the Unix mail (aka Webmail) infrastructure and various other central Unix-based services (including the Interactive Unix Service). The problem was quickly resolved, but anyone continuing to experience problems was advised to contact the ISS Service Desk.
- Essential network maintenance was undertaken during the 'At Risk' period earlier today. The work in Engineering, George Fox, Pendle and the Whewell buildings begain at 06:00 and was completed by 08:30. There was no network connectivity during that time.
- ISS are pleased to report that the virtualisation of domino.lancs has gone well and all servers have now been virtualised. The next stage is to analyse
the test data gathered to determine how ISS can use it to improve the responsiveness of the LUVLE servers.
See the Learning Technology Group page for more information.
- ISS Networking upgraded software on the ResNet database server. Machines already online were not disrupted, whilst those wishing to go online whilst the work was undertaken were unable to do so.
- MyPlace and MyPGR services were unavailable for approximately three hours during planned server relocation work - for details see Lent LUVLE updates page.
- Problem with MyModules between 10:00 and 15:00 - for details see Lent LUVLE updates page.
- A fake email subject: "Lancaster University Webmaster." is arriving on campus. The email asks for your Username and Password and purports
to come from the Lancaster Webmail-Service-Team.
This is a Phishing attack. Do NOT enter your password and Do NOT reply.
Increased Desktop Security
Tue 26 Apr - All systems ran without problems.
IT Services during the Easter Closure
Mon 18 Apr - All systems ran without problems.
Fri 15 Apr - All systems ran without problems.
Thu 14 Apr - All systems ran without problems.
Exchange 2010 Issues - Final Update
Wed 13 Apr - Most systems ran without problems.
Unix infrastructure problems
Tue 12 Apr - All systems ran without problems.
Network Maintenance in Engineering, George Fox, the Whewell building and Pendle
Mon 11 Apr - All systems ran without problems.
Fri 08 Apr - All systems ran without problems.
Thu 07 Apr - All systems ran without problems.
Wed 06 Apr - All systems ran without problems.
Tue 05 Apr - All systems ran without problems.
05 April - ResNet Service Interruption
Mon 04 Apr - LUVLE maintenance, and MyModules problem.
Sat 02 April - LUSI Server Upgrade
ISS moved the Student Information system to a new server. LUSI and other student data-based services were unavailable or worked with reduced
functionality whilst the work was undertaken. This upgrade has increased hardware resources which are now more resilient against hardware failures.
More information was available from by contacting firstname.lastname@example.org.