 Business Process Modelling - Business Optix
Process modelling software, guidance and process repository for the University. Support Business Change and IT projects to capture requirements and provide clear visualisation of business and user needs.
What we provide:
- support project teams in Process Modelling by providing skilled facilitators.
- work with business owners and key users to deliver efficient and effective optimisations.
- develop tools, techniques, guidance, and training materials to enable the University to establish process management capability.
- provide a consistent framework to enable effective and efficient processes to be designed, managed and improved on an ongoing basis across the University.
- oversee a repository of standard process descriptions that underpins our institutional workflows.
Advice & guidance: Information about process modelling and Business Optix software is available at: www.lancs.ac.uk/iss/process/
Available to: Staff,
Service Requests & fault reporting: A help request form is available online to request help or report a problem. For more general information you can contact the ISS Service Desk.
ISS Service Desk - Phone: 01524 5 10987 or Email: ISS Service Desk
Systems Supported: Business Optix
Service Support Hours: Mon - Fri (excl. holidays) 09:00 to 17:00
Service Availability: 24 hours - 7 Days (Hosted)
Service Owner: Pauline Woods-Wilson
Service Manager: Dave Perry
Business Service Director: Tom Finnigan
Lancaster Answer Solutions:
 Click on link to go to Lancaster Answers portal
Web Links: Process Management, Author Training Guide , Workpad Online
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