Your email system is changing ...

During the 2011/12 academic year, the postgraduate email system will be changing.

New Postgraduates starting at Lancaster will be given exchange accounts. Current post graduates will continue to use WebMail until their email accounts are transferred to exchange later in the academic year.

To keep you informed you will also receive individual emails listing current developments. If you have any concerns about these changes please contact the ISS Service Desk http://www.lancs.ac.uk/iss/support/

	Link	Service
	WebMail	Email system for students (to be retired)
	Microsoft Exchange	Current email system for New postgraduates- Outlook Web App(OWA) is the default client for accessing your exchange email. Click on link for more information
	Push Email	Push Mail on a mobile device, e.g. Smartphone

Features in Exchange...

Exchange 2010 will provide you with the following features:

•  a large mailbox - 2Gb
• integrated calendaring
• access to the University staff address list.
• access to your email from a range of mobile devices.

On and Off Campus...

Postgraduates should access their Exchange* email using the following systems:

• Outlook Web Access Client - A fully featured client, compatible with the vast majority of web-browsers, on all operating systems.
• Outlook 2011 or Mac Mail - If you use an Apple Macintosh computer (Mac Mail on Leopard OS, or earlier can only access email in a limited fashion).

On the Move...

Mobile (Push Email)    Outlook Web App (OWA)   

• Windows v6/7 Mobile Devices - mobile phones and PDAs running Windows v6 or v7 can access the full Exchange service via Push Email (ActiveSync).
• Android devices - mobile phones and tablets with the Android operating system can access the full Exchange service via Push Email (ActiveSync).
• 3G iPhone / iPad - 3G iPhones and iPads (and the first iPhone with extra software) can access the full Exchange service via Push Email (ActiveSync).
• Nokia devices with the Mail for Exchange application, and 3G data services.
• Blackberry devices - mobile phones from RIM have access to email on Exchange (but no other features).

Advice and Guidance...

Further advice and guidance is available at the following links:

• Terms & Conditions for the use of staff & postgraduate email
• Guidance on the use of email
• Using mailing lists 
• Managing Spam (unsolicited email)
• Deleting & Recovering messages

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