Email for Lancaster undergraduates delivered via Microsoft's Live@edu service

Logging in to live@edu

1. Login to your email at: http://webmail.lancs.ac.uk
2.  Sign in using CoSign using your university username and password and the sign-in link. This is the recommended way

Important Note: If you want to login using a mobile device you will need to create a separate live@edu password

Update - skype to replace messenger in 2013

The Messenger client will be retired globally (except for mainland China) on 15th March 2013.

You will be able to log in to Skype using your Live@edu account.
Following the update to Skype, contacts will continue to be accessible via the contact list in OWA, just as they are today.  The only difference being new buddies created in Skype will not show up in the OWA contact list.

You can update to Skype now if you are not already using it. Skype is available at: www.skype.com/intl/en/get-skype/on-your-computer/windows-live-messenger/

Once you update to Skype you will have:

• Broader device support for all platforms, including iPad and Android tablets
• Instant messaging, video calling, and calling landlines and mobiles all in one place
• Sharing screens
• Video calling on mobile phones
• Video calling with Facebook friends
• Group video calling (requires a Skype premium account)

If you are using Skype and Messenger already, it is possible to merge your Skype and Messenger account into your Microsoft account but ISS currently recommend you keep your current Skype account separate from your Messenger account.

So, what's happening between now and 15th March?

Messenger will continue to work as you know it today. If you are signed in with Messenger on your desktop** you will see a banner notification to upgrade. When you click on the banner, an installer window will open with the request to upgrade. This will take you through our installer flow to install Skype and automatically uninstall Messenger.

So, what's happening after 15th March?

Messenger users on desktops** will not be able to sign in and will only be able to upgrade to Skype. If you attempt to sign in, a notification will appear, and if you continue, you will be taken through our installer flow to install Skype and automatically uninstall Messenger at the same time.

Can I update to Skype on my mobile?

Yes! Skype is available on iPhone, Android and soon on Windows Phone 8. We encourage you to download the latest Skype app on your mobile and then uninstall Messenger. You will be able to sign in to Skype on your iPhone, Android and Windows Phone 8 mobile apps with your Microsoft Account over the next few weeks. If you use another phone with Messenger on it, it will continue to work for a while.

Where can I learn more?

For more help on updating to Skype, please visit the Skype Support site.

** Newer versions of Messenger will be able to receive the optional upgrade notifications. Older versions will not receive the notifications and you will have to download Skype manually.

Features

More Information

How do I get an account?

All new undergraduates get a live@edu account on arrival and current undergraduate students are being transferred across to Live@edu. All mailboxes will be transferred to live@edu before the end of the Michaelmas term

Frequently Asked Questions for Live @ Edu

Follow FAQ link to a collection of frequently asked questions about Live @ Edu.

Desktop Email Clients

printable pdf instructions for setting up Microsoft Live Mail desktop client, Mozilla Thunderbird desktop client and Apple Mail desktop client.

Where is my data kept?

All the contents of your mailbox which includes your Inbox, Sent Items, Calendar, Tasks and Note are stored in the European Economic Area (EEA). Please note that some personal data including your Windows Live ID and constituent country may be stored in the US as part of the Microsoft Live ID infrastructure for authentication purposes only. Windows Live Services are separate to your mailbox and are unsupported by Lancaster University. Any data stored in any Windows Live Services including the Skydrive and Office Live work spaces and including your personal profiles are not stored by the University.

Additional Microsoft Live features

Additional Microsoft Live features are available from Microsoft but unsupported by Lancaster University - You will have to agree to Microsoft terms and conditions before accessing these services

• Microsoft provide 7GB of free storage space with Skydrive

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