Symantec Endpoint Protection 11 - Install SEP

Introduction    Install    Virus Definitions    PC labs    Running SEP    *SEP UPGRADE*   

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Installing SEP 11 from the Network

If you do NOT have a network connection (see What You NEED section below) you can install SEP 11 from CD.

There are 32bit and 64bit versions of SEP 11 available to install from the network. If you are uncertain which version is applicable to you, choose the 32bit option. If you choose the wrong version the install process fails 'gracefully' without doing any damage.

What You NEED:

• a network connection:
• Office - ideal.
• ResNet - good.
• WiNet - will work subject to the wireless connection providing enough 'bandwidth'.
• VPN - will work subject to your ISP connection providing enough 'bandwidth'.
• ISP - if you connecting from home without using VPN it will NOT work. You can pick up a CD from the ISS Service Desk in the Learning Zone.
• Ensure you logon as a user with 'Admin' rights - if you have user rights - call ISS Service Desk.
• You must have at least 80 Mbytes of Hard Disk free to install, and 50Mbytes of Hard Disk free to run.
• before proceeding, backup your data that resides on your hard disk.
• Important Note - uninstall ALL existing anti-virus software.

Installing Symantec Endpoint Protection 11 - 32bit 

Un-install any existing Symantec AntiVirus or any other anti-virus product, including Internet security packages such as Norton Internet Security.

1. click 'Start' button - see 'Search programs and files' box.
2. 32bit Vista - type: 

type or copy and paste the below into the 'Search...' box:

For people on the offices network (computers on the domain):

\\lancs\software\site\antivirus\symantec\11.0.6\University-PC\x86\setup.exe

For people on ResNet, VPN and WiNet (computers not on the domain):

\\data\software$\Site\antivirus\symantec\11.0.6\University-PC\x86\setup.exe

3. click OK - if the install does not proceed - check your spelling e.g. slashes are backslashes
4. in the 'User Access Control' box enter your username in the form: lancs\(username) e.g. lancs\bloggsj and your password below.
5. click on the 'Yes' button confirm that you do want to allow "...changes to the computer?" to be made.
6. click on the 'I accept the terms in the license agreement' option then click 'Next' button.
7. click 'Next' button (to accept the 'Complete' setup type).
8. click 'Install' button - wait... - see SEP 11 install.
9. click on the 'Finish' button.
10. click on the 'Yes' button - to restart your system.

Installing Symantec Endpoint Protection 11 - 64bit 

Un-install any existing Symantec AntiVirus or any other anti-virus product, including Internet security packages such as Norton Internet Security.

1. click 'Start' button then 'Run' option.
2. type: 

For people on the offices network (computers on the domain):

\\lancs\software\site\antivirus\symantec\11.0.6\University-PC\x64\setup.exe

For people on ResNet, VPN and WiNet (computers not on the domain):

\\data\software$\Site\antivirus\symantec\11.0.6\University-PC\x64\setup.exe

3. & click OK - if it doesn't start a 'User Access Control' warning - check your spelling e.g. slashes are backslashes
4. click on the 'Yes' button confirm that you do want to allow "...changes to the computer?" to be made.
5. click 'Next' button (to accept the 'Complete' setup type).
6. click 'Install' button - wait... - see SEP 11 install.
7. click on the 'Finish' button.
8. click on the 'Yes' button - to restart your system.

Problems

See the SEP 11 Install Issues page.

Updating Virus Definitions

Your installation of Symantec Endpoint Protection 11 is only as good as your last Virus Definition Update. Symantec Endpoint Protection 11 has the latest virus definition 'pushed' automatically onto the PC from a central server. No intervention is required by users of network Installed PCs.