Name: Accounts Payable
Place in structure: Professional Services > Finance > Financial Accounting > Credit Control
Address:
B-Floor University House
Lancaster University
Lancaster
LA1 4YW
01524 592050/51
Email: creditcontrol@lancaster.ac.uk
Website: www.lancs.ac.uk/depts/finance/Section/CC.htm
General Information
Credit Control
The credit control team is responsible for the collection of all debts owed to the University by our students and external customers.
- Issue of reminders
- Payment plan agreements
- Liaison with University's debt collection agency
Sales Ledger
The credit control team is responsible for opening new customer accounts and providing support and training in raising sales invoices and credit notes on the Univeristy's sales ledger. It is also responsible for the ongoing maintenance of the sales ledger including the matching of cash received to invoices on customer and student accounts.
- Open new customer accounts
- Sales ledger maintenance
- Training and support
- Agresso quick guides
Online Payments
Support, training and management of the University's online payment systems are provided by the Credit Control team.
- The Online Store
- Agresso Webpayments
Contact Details
Team Leader: Helen Edge - 01524 592262
Assistant Team Leader: Zara Hartley - 01524 592149
Assistant: Lynda Cornall - 01524 594915
Assistant: Donna Power - 01524 592050
Assistant: Lynn Whittle - 01524 592051