Student Wellbeing Services

Counselling and Mental Health Service

 
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Appointments

 

How do I get help from counselling?

 

Get Help - Referral process

 

 

The first step...

 

Complete the self-referral form, see 'contact us' on the counselling homepage, it should only take around 5 minutes

 

Is there a demand for appointments?


Yes there is high demand for appointments, but we work with all clients to achieve optimal outcomes and postive feedback. We operate a waiting list if demand for help exceeds the suppy of sessions available.

 

What if I can't attend an appointment?

 

If you need to change or cancel your appointment please contact us at least 48 hours in advance, where you can, to let us know. This allows us to offer cancelled sessions (both assessment and ongoing 1-1 sessisons) to other students in need of an appointment.

If you do not turn up for an appointment, without letting us know, it will count as one of any allocated number of sessions.  If you do not turn up on two occasions without letting us know, we will assume you no longer wish to receive counselling and offer subsequent appointments to the next person on our waiting list.   

 

What are the office hours?

 

Please see Contact Us

 

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