Student Based Services

  Lancaster University home page
 
  My Location > Student Based Services > Staff (Campus staff or student viewing only) > Mission Statement
Staff
About SBS|Contact Us

Menu

Staff Menu

Customer Service Excellence

Mission Statement

 

Our mission:

To provide excellent services to students (and staff) that are guided by a commitment to continuous improvement and the development of a leading-edge, student informed provision that positively encourages self-reliance, aids recruitment, facilitates retention and progression and enhances the student experience at Lancaster.

Student Services:

  • delivers a readily accessible, high quality support and guidance service for all students; which offers a positive contribution to the student experience, assists recruitment and aids retention;

  • provides an advisory service to departments and colleges on support issues;

  • ensures effective co-ordination of welfare activities;

  • develops University policy on the provision of student services.

 

 

 

Search SBS

Quick Links

Publications
(Leaflets, Booklets & Forms)

SBS - Staff profiles

SBS - Homepage

 

 

 

| Home | Staff Profiles | Publications | Accessibility | Site Map | Disclaimer and Copyright | Translate |Feedback