Lancaster University

Transformational Projects	Sunway University College, Malaysia Health and Medical Education at Lancaster Lancaster Institute for the Contemporary Arts Bailrigg Science Park Research Assessment Exercise 2008 and beyond Residences, social and sporting amenities and associated facilities on campus Business process change
	Inputs	Outputs	Outcomes
Teaching	UCAS points / Graduate entry standards Staff/student ratios Library/ISS expenditure Home/EU student numbers Overseas student numbers	Degree classes awarded Student Satisfaction Retention of students	Graduate track employment Alumni engagement
Research	Research student numbers Equipment condition and expenditure	Research degrees awarded Number of publications Research grant income Third mission income Percentage recovered of full economic cost	Citations per faculty International esteem Economic impact Technology transfer
Finance	Staff cost as % of total cost Non-HEFCE income per staff member	Cash generation Surplus Current Asset ratio Debt to income ratio	Credit rating Reinvestment in University activities
Staff	Posts filled at first advertisement Accidents at work	Staff satisfaction Staff turnover Sickness absence	Diversity
Estates	Maintenance spend as % of insured value Energy costs and consumption	Estate condition Quality of facilities	Environmental impact Staff and student satisfaction with facilities

Key Performance Indicators