Ms Nicola Owen, BA, MA
Chief Administrative Officer
Nicola Owen is the Chief Administrative Officer at Lancaster University, a post she commenced in January 2013. Together with the Director of Finance, she leads the Professional Services at Lancaster. As CAO, she is the Head of Administration and has responsibility for the following administrative Divisions: Secretariat, Facilities, Human Resources, Information Systems Services, Marketing and External Linkages, Research and Enterprise Services, Student Based Services and Planning and Management Information.
Prior to moving to Lancaster University, Nicola was Deputy Registrar at the University of Warwick, a post to which she was appointed in 2010. As Deputy Registrar, Nicola had responsibility for the effective coalescence of all functions with planning and strategic responsibilities. In this capacity, she played a critical role in overseeing corporate governance, including Council and constitutional governance, Health and Safety, Risk, Legal, Internal Audit, Business continuity and emergency planning, information security, legal compliance and complaints procedures; Institutional Strategy, Planning and Performance. She also had responsibility for student welfare and development support and campus-based facilities. She led the strategic and operational planning for the initial set up phase of Warwick's alliance with Monash University in Melbourne.
During her time at Warwick she had senior management responsibility for all areas of student and academic administrative services in various roles. Before her appointment as Deputy Registrar, Nicola was Academic Registrar from 2007 and prior to that was Director of Academic and Student Affairs and the Director of Operations and Planning. Prior to joining Warwick in 2001, Nicola held a variety of posts at the University of East Anglia including in Teaching Quality, the Graduate School and the Centre for Continuing Education. Nicola has a BA (Hons) in Politics from the University of Nottingham and an MA (Hons) in European Integration and Co-Operation from the University of Hull.